CommitChange FAQ

What is CommitChange?

CommitChange is a nonprofit fundraising platform that allows organizations to process donations, run campaigns, host events, send emails, and manage donor relationships.

What sets CommitChange apart from other fundraising platforms?

CommitChange allows you to:

  • Significantly increase your online giving
  • Reduce fundraising costs
  • Save staff time in fundraising development and software management
  • Do all of your fundraising, email and supporter management in one place

How much does CommitChange cost?

Click here to view our pricing page.

Will pricing increase?

We may change our pricing in the future, but your price is fixed from the day you sign on.

What about contracts?

Unlike other platforms, we don’t lock nonprofits into binding contracts. If you are unhappy with our product, you can cancel at any time with no penalties, and take your donor data with you.

How does CommitChange secure data?

All our pages, including embedded forms, are delivered over a 256-bit SSL connection. Payments are processed with full PCI Compliance using Stripe

Is this platform stable?

Yes. CommitChange was founded in 2013 and now serves hundreds of nonprofits throughout the United States. We are a sustainable, committed, and safe platform for your nonprofit.

Is it possible to migrate old data?

Yes, your exports from other platforms can be imported in the dashboard. Our support team can help format your data for easier importing.

Roadmap for getting set up

Sign up for CommitChange and have your customized database and fundraising ecosystem up and running within a week or less. Below is a typical roadmap of the setup process.

Features List

Payment processing

  • Automatic disbursals with CSV reports
  • Manual disbursals at any time
  • No disbursal fees
  • Full PCI compliance
  • SSL 256-bit encryption
  • Bank-level security

Supporter database management

  • Unlimited records
  • Detailed filtering
  • Exports to CSV (with filters)
  • Custom fields with filtering
  • Tagging with filtering
  • Automatic social data retrieval (Facebook, Twitter, and LinkedIn)
  • Bulk emailing with filters
  • Email templating and drafts
  • Email footers, images, and formatting
  • Full supporter timelines
  • Offsite donation crediting
  • Guided and intelligent import process
  • Supporter notes and contact info
  • Guided record merging
  • Mapping
  • We'll help you get your data imported for free

Crowdfunding campaigns (including peer-to-peer)

  • Recurring gifts
  • Campaign donor search, export, and analytics
  • Donor exports with filtering
  • Bulk emailing of campaign donors
  • Peer-to-peer (supporter-created) fundraising
  • Data integration into the supporter database and payment history
  • Full control of goal amount, goal date, and what metrics you want to show
  • Activity feed

Event pages and ticketing

  • Fully custom ticketing with optional quantities
  • Attendee management and reporting
  • Export attendees to CSV
  • Charge attendees on mobile devices at the event
  • Stats display page
  • Fully custom date, time, location
  • Optionally show the amount raised and supporters attending the event
  • Contact organizer button
  • Email-based ticket redemption
  • Activity feed

Donation processing

  • Embed a custom donate form on your website
  • Place donate form as fixed tab or embed directly into your page
  • Set custom preset amounts
  • Set a single preset designation or allow the donor to choose from multiple preset designations
  • Redirect the donor to your own custom thank-you page after the donation is completed
  • Create your custom button using a guided form builder
  • Use any graphics or text for the donate button
  • Wordpress plugin
  • We'll help you integrate the donate button onto your website for free

Account customizations

  • Manage user accounts and set their permission levels
  • Customize your brand font and colors
  • Customize your donation receipts with images and formatting
  • Invite new users into your organization by email
  • New user accounts are free!
  • Customize the message your donors see on their bank statements
  • Set a custom timezone, location, and public contact info
  • Cancel your pricing plan at anytime
  • Enable/disable anonymous donations
  • Customize your email notification settings
  • Set the links for all of your org's social accounts (Facebook, Twitter, etc)
  • Add custom tracking code for your own Google Analytics account

Payments history dashboard

  • Detailed filtering and searching by designation, honorarium, supporter info, etc
  • Exporting to CSV (with filters)
  • Guided and intelligent import process
  • Offsite payment recording (aka credits)
  • Refunds, including partial refunds
  • Editing of donation data

Recurring donations dashboard

  • Listing of all active, ongoing recurring donations
  • Search by donor info
  • Export your recurring donors as a CSV
  • Add recurring donations on behalf of donors using their info
  • Add weekly, biweekly, monthly, bimonthly, quarterly, biannual, or annual recurring donations
  • Calculation of monthly recurring total for your org

Payouts dashboard

  • Make manual direct deposit withdrawals at any time
  • View transaction reports for all past payouts

Analytics dashboard

  • Visualize month-to-month revenue
  • View organization-wide activity history
  • View total, average, weekly, and monthly payment metrics
  • View recent payments, supporters, campaigns, and events

Services and perks

  • Unlimited email and phone support
  • Receive guidance from a fundraising expert
  • Free help with website integration for your donate button
  • Free help with any data imports

Join our growing network of nonprofits.